The Mid-Market ERP Decision Risk Map
Why ERP failure is often an operating-model, data, integration, and governance problem before it is a software problem.
Speaking & Commentary
Book Morris Stern for retail technology commentary.
Morris brings an operator's view to retail modernization: what breaks in ERP, POS, PIM, AI governance, store systems, and delivery programs when the strategy meets real operations.
Topics
Commentary areas
Why retail technology pilots fail at chain rollout
ERP modernization readiness before vendor selection
AI agents and governance in operational retail systems
PIM, product data ownership, and omnichannel execution
POS, payments, and store technology modernization
Technology diligence for PE-backed retail and manufacturing
Operator credibility
Practical experience behind the point of view
The strongest conversations are the ones grounded in what happens after selection: rollout readiness, integration ownership, payment economics, store training, governance, and executive accountability.
- 15+ years leading ERP, POS, ecommerce, PIM, payments, integration, and delivery programs
- Led the 265-store, $3B platform conversion following an acquisition: nine months, on time and on budget
- $3B combined retail network supported through technology leadership and governance
- Payments, device-fleet, and infrastructure decisions producing $500K+ in annual savings and 50%+ hardware cost reductions
- Independent of software vendors, systems integrators, referral fees, and resale incentives
Useful angles
Podcast, webinar, and article ideas
Retail Pilots That Survive Rollout
How store technology pilots should define failure criteria, readiness gates, support load, and rollout economics before chain-wide approval.
AI Agents Need Governance Before Scale
How CIOs can separate demos from production-grade agentic systems that touch inventory, pricing, labor, service, and finance workflows.
Background links for editors and producers
Use these pages for context before requesting commentary or a guest contribution.